Austenite Technical Services LLC (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or interact with us in any way. By accessing or using our services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and postal address.
- Service Information: Details about the services you request or receive from us.
- Payment Information: Credit card information, billing address, and payment history.
- Usage Information: Information about how you interact with our website and services, including IP address, browser type, and device information.
- Communications: Records of your interactions with us, including emails and customer support inquiries.
- Other Information: Any other information you provide to us voluntarily.
2. How We Use Your Information
We may use your personal information for the following purposes:
- Provide and maintain our services.
- Process payments and billing.
- Communicate with you, including responding to inquiries and providing updates.
- Customize and improve our services.
- Send promotional materials and offers, if you have opted in to receive them.
- Comply with legal obligations and resolve disputes.
3. Data Sharing
We may share your personal information with third parties under the following circumstances:
- Service Providers: We may share your information with trusted service providers who assist us in delivering our services.
- Legal Requirements: We may disclose your information to comply with legal obligations, respond to legal requests, or protect our rights, privacy, safety, or property.
- Business Transactions: In the event of a merger, acquisition, or sale of all or part of our company, your information may be transferred as part of that transaction.
4. Your Choices
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request corrections to inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal information, subject to legal limitations.
- Marketing Communications: You can opt-out of receiving marketing communications from us at any time.
5. Security
We employ reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
6. Updates to this Privacy Policy
We may update this Privacy Policy from time to time. The effective date will be revised accordingly. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information.
7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Austenite Technical Services LLC
